Call Intelligence

Talk ratio and question count are computed deterministically from the transcript — the LLM never guesses at countable numbers. It extracts objections with quotes, competitor mentions, explicit commitments, grounded coaching tips, and the fields that would sync to the CRM. Edit the sample transcript and re-analyze.

Call Intelligence

Transcript Analysis

Objection Mining

Coaching

CRM Autofill

Rep: Thanks for making time, Jordan. Last call you mentioned reporting was the big gap — still the case?
Jordan: Yeah, mostly. Though honestly the bigger issue now is we already use CompetitorX for part of this, so adding another tool is a hard sell internally.
Rep: Totally fair. What does CompetitorX handle well for you?
Jordan: The dashboards are fine. It's the export and audit side that's weak — finance complains every month-end.
Rep: That's exactly where we're strongest. If I showed a month-end close in under an hour, who else would need to see it?
Jordan: I'd have to convince my VP, Priya. She owns the budget and it's locked until next quarter anyway.
Rep: Understood. What if we did a pilot on just the audit exports this quarter, priced inside your team budget — and I could do 15% off the annual if you commit by the 30th.
Jordan: Maybe. Send me the ROI comparison against CompetitorX first, then let's get Priya on a call the first week of the quarter.
Rep: Done — I'll send the comparison Thursday and a calendar hold for that week.

Talk ratio: 54% rep

3 questions asked

How it works

Talk ratio & question count are computed from the transcript — deterministic, never guessed
GPT-4o-mini extracts objections, competitors & commitments with quotes
Coaching tips ground in what was actually said
The CRM card shows what would sync to the deal record

From real client work

Pairs with the Voice Portfolio Assistant stack: in production the transcript comes from the call recording automatically (Whisper or a native dialer integration), so reps never type notes again. Edit the sample — swap a line, add an objection — and re-analyze.

The voice stack behind transcription

Call Intelligence